--- title: "New article on HackerNoon: How Do Chatbots Work in Call Centers? - USETECH" description: "Prepared an article for a major media outlet about the experience of creating chatbots and implementing them in a call center. The article will be useful for" canonical: "https://usetech.com/news/new-article-on-hackernoon-how-do-chatbots-work-in-call-centers/" language: "en-US" --- # New article on HackerNoon: How Do Chatbots Work in Call Centers? Published: 03 April, 2023, 08:16 [Article](https://usetech.com/news/?tags=article) Share Prepared an article for a major media outlet about the experience of creating chatbots and implementing them in a call center. The article will be useful for everyone who is interested in the topic of chatbots and is going to use them. If you have any questions, don’t hesitate to contact the Usetech team. Leave [a link](https://hackernoon.com/how-do-chatbots-work-in-call-centers). Enjoy reading! ## Let’s work with us. ### Tell us more about your request by leaving the application in the contact form below, and our team will contact you. ## Contact us. ### Our team is ready to assist you – just drop us a message or connect with one of our offices below. ##### Dubai IFZA Business Park Building A2 DDP Dubai Silicon Oasis, Dubai, UAE ##### Hong Kong Des Voeux Rd Central 244-248, Sheung Wan, Hong Kong ##### Contacts ## Tech for business. ### Monthly newsletter with main insights and trends.