How integrating a chatbot into a call centre can increase its efficiency by up to 85%: Article by Ilya Smirnov on the Techloy blog

We continue to share the experiences of our experts, and today we will touch on the topic of Artificial Intelligence and chatbots.

The article will be useful for any type of business that wants to optimize its processes. Ilya Smirnov, Head of AI / ML department at Usetech, shares his experience of participating in the development of chatbots for call centers.

Follow the link, read the article and share with your network: https://www.techloy.com/how-integrating-a-chatbot-into-a-call-center-can-increase-its-efficiency/